Privacy Policy

Ahlada Event Planners ("Ahlada", "we", "us") respects your privacy. This policy explains what information we collect when you book a ticket for AHLADAM and how we use it.

1. Information We Collect

When you book a ticket, we collect:

• Your name, email address, and phone number
• Ticket quantity and order/payment details
• Payment information — handled directly by our payment gateway (Cashfree Payments); we do not receive or store your card, UPI, netbanking, or wallet details

2. How We Use Your Information

• To process your booking and issue your ticket
• To email your ticket, QR code, and any event updates
• To verify your ticket at entry on event day
• To respond to support and refund requests

3. Third Parties

We share only the data necessary to operate the Event with:

• Our payment gateway, Cashfree Payments (Cashfree Payments India Pvt. Ltd.), to process your payment securely
• Our email service provider, to deliver your ticket

We do not sell your personal data to any third party.

4. Data Retention

We retain booking records for as long as necessary for accounting, support, and legal compliance purposes.

5. Your Rights

You may request access to, correction of, or deletion of your personal data by contacting us via our Contact page.

6. Contact

For privacy-related questions, reach us at jaihanumanevents2025@gmail.com or via the details on our Contact page.